I'm overall pleased with this product, because it was easy to inflate and is comfortable.
I like that it has cushions for you to rest your cheeks on. A lot of other neck pillows do not have this, and it is super nice to have!
I also love that it has two snap fasteners around the front so you can secure it by buttoning the two snaps together and then you won't wake up with the travel pillow halfway off (or completely off!) of you. I think these are two components to this specific travel pillow that make it unique and set it apart from many other travel pillows.
With that said, you do have to manually inflate and deflate it, but it did not take me too long to do so (just pinch the nozzle when inflating/deflating).
The neck pillow folds down to a rather small size and fits into a pouch (that also has a snap closure). This allows storage of the pillow to be easy and not take up unnecessary space in your house or travel luggage.
If you want to check this out for yourself, here is the Amazon product link: